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FAQs
Improve Billing and Accounting
Enhance Attorney Productivity
Streamline Firm Management
Simplify Training and Support
Advance Your Technology
How to Purchase
Improve Billing and Accounting
| Q. | Does Omega Legal support electronic billing? |
| A. | Yes, Omega Legal supports all the
standard electronic formats and integrates with various services such as
TyMetrix, Litigation Advisor and Serengeti. Modifications to the formats can be made
through a report writer; no need to pay us for those changes. Omega can
also develop custom formats for you. Electronic bills are processed through the normal billing processes in Omega Legal. Omega is a member of the LEDES Oversight Committee. |
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| Q. | Are your bill formats easy to modify? |
| A. | The Bill Format Editor is standard within Omega Legal. You can copy our standard bills and easily modify them, including adding new fields. |
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| Q. | Can we add our firm logo to bills? |
| A. | Yes, using the Bill Format Editor. |
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| Q. | Can I reprint an original bill? |
| A. | Yes. A bill can be reprinted either in its original format or in a new format at any time. Multiple bills for the same matter can also be combined into a single bill. |
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| Q. | Does Omega Legal support the standard UTBMS task codes? |
| A. | Yes, plus you can add new codes or copy the existing codes and modify them to create new codes. |
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| Q. | Can I prevent attorneys from seeing billing rates during time entry? |
| A. | Yes. Permissions for individual users are defined in their user profile. User profiles are controlled by a designated person at the firm. |
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| Q. | Does your system support drill-down capabilities? |
| A. | Throughout Omega Legal, you are able to double-click on most transactions to drill down and get more detail. |
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| Q. | Describe your month-end closing process |
| A. | Omega Legal doesn't have a "hard" month-end close. You control the oldest allowable date to close out a period to prevent backdating. If needed, you can reprint reports for a prior period as originally generated or make adjustments with automatic audit trails. Since Omega Legal is a date-driven system, there is no work stoppage for month-end processing. You don't have to wait until all the time is entered in order to generate reports. Period-end reports can be generated at any time. |
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| Q. | Can Omega Legal handle percentage (or split) billing? |
| A. | Yes. Bills can be split based on either dollars or hours with different rates applied. |
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Enhance Attorney Productivity
| Q. | What type of reporting capabilities does Omega Legal have? |
| A. | There are four types of reporting
within Omega Legal: 1. More than 120 standard reports, which also include sort variations 2. Online data displays in sortable, groupable grids, which can be printed or exported to Excel 3. Ad Hoc report writers 4. Any third-party tool can access our ODBC-compliant database. An SQL tool is standard with Omega Legal. |
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Streamline Firm Management
| Q. | How does Omega Legal help to streamline workflow? |
| A. | Omega Legal uses customized menus and toolbars so that each user organizes his or her own menu based on individual workflow. The user then only sees the menu items that they regularly use. |
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| Q. | Can you handle cash or accrual-based accounting? |
| A. | Yes, both. If your firm is on a cash basis, you can also generate accrual-based financial reports. |
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| Q. | How does Omega Legal support multiple companies within one firm? |
| A. | An optional add-on module supports multiple sets of books. You can either use the same tables and chart of accounts or create new ones. |
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| Q. | Can you notify me when a specific event occurs, such as when a client pays their bill? When an attorney doesn't have their time in? When a client reaches 91 days in A/R? |
| A. | Yes. You determine how often you want to be notified. The notifications are based on real-time data, not yesterday's data. |
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Simplify Training and Support
| Q. | How do you provide customer support? |
| A. | Omega's support software specialists are all Omega employees who are fully trained on all areas of the Omega Legal system as well as designated third party products. Support is provided via online support tools and telephone and is available from 6:30 AM to 6:00 PM MST Monday through Friday, excluding holidays or scheduled events. Fifteen hours of support services are included in your maintenance program with Omega. Fewer than 20% of our clients exceed the 15 hours of free maintenance provided. See our Support page for more information. |
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Advance Your Technology
| Q. | Can I use SQL to access data in Omega Legal? |
| A. | Yes. Any ODBC-compliant tool or application, such as SQL or Crystal Reports®, can be used to access or extract data. Omega Legal includes a data extraction tool to enable export directly into Excel. |
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| Q. | What does Omega Legal use for its database? |
| A. | InterSystems Caché™, an object-oriented, post-relational database that is open and therefore, ODBC and SQL-compliant. There are more than four million users worldwide in some of the largest companies in the world. See our Technology page for more information. |
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| Q. | What are the hardware requirements for Omega Legal? |
| A. | Only a single server is required. We support Windows 2000, XP and Vista. Please see our hardware specifications. |
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How To Purchase
| Q. | What size firms does Omega support? What size firm is your software geared for? |
| A. | Omega can support any size firm and there is no upward limit on the number of users or offices that can be supported. |
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| Q. | How is Omega Legal priced? |
| A. | Software licensing fees are based on the
total number of timekeepers (attorneys, paralegals, individuals tracking
billable or non-billable time) and the number of concurrent users on the
system. Annual maintenance, data conversions, project management
services and training are additional.
The smallest configuration of the system starts at $21,500 and includes software, Caché licenses, first year maintenance, training (Omega University), and project management fees. Data conversion is additional. |
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